Contact Us

Contact Us

At Luxe Loft, we are here to help with your home decor and lighting questions. Whether you need product information, assistance with an order, shipping updates, or help with a return or refund, please contact our team using the details below.

We aim to provide clear information and helpful customer support throughout your shopping experience.

Business Information

Store Name: Luxe Loft
Business Category: Home Decor & Lighting
Business Address: 1954 W SR 426, Oviedo, FL 32765, United States

Customer Support

Email: luxeloft10@gmail.com
Phone: +1 407-365-6665

For order-related inquiries, please include your order number and a brief description of how we can help.

How We Can Help

You can contact Luxe Loft for assistance with:

  • Product information about table lamps, pendant lights, and other home decor products.

  • Order confirmations and order status.

  • Shipping, delivery estimates, and tracking information.

  • Return requests and refund status.

  • Damaged, defective, or incorrect items.

  • Order cancellation requests.

  • General questions about our store policies.

Shipping Information

Luxe Loft currently ships to addresses within the United States only.

  • Shipping Cost: Free standard shipping on eligible US orders.

  • Order Processing Time: 1–2 business days.

  • Shipping Transit Time: 3–5 business days.

  • Estimated Delivery Time: 4–7 business days.

Delivery estimates exclude weekends and public holidays and may vary due to carrier delays or unforeseen circumstances.

Returns and Refunds

We accept eligible returns within 30 days of the delivery date and provide free return shipping for eligible US returns.

Once a returned item has been received and inspected and the refund is approved, we process the refund within 5 business days. Your bank or payment provider may require additional time to post the funds.

Please contact us before returning an item so we can provide the appropriate instructions. For complete details, please review our Return and Refund Policy.

Contact Us About Your Order

For the fastest assistance, please email us with the following information when applicable:

  • Your full name.

  • Your order number.

  • The product name.

  • A brief explanation of your question or concern.

Please do not include your full payment card number or password in your message.

Our Commitment

At Luxe Loft, we value our customers and strive to make shopping for home decor and lighting straightforward and convenient. We welcome your questions and will work to address your concerns as promptly as reasonably possible.

Thank you for choosing Luxe Loft — Home Decor & Lighting.

Luxe Loft
1954 W SR 426, Oviedo, FL 32765, United States
Phone: +1 407-365-6665
Email: luxeloft10@gmail.com