Terms of Service

Effective Date: September 30, 2026

1. Overview

Welcome to Luxe Loft. These Terms of Service govern your access to and use of our website and the purchase of products offered through our store.

Luxe Loft specializes in home decor and lighting products, including table lamps, pendant lights, and related home lighting accessories.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or making a purchase.

If you do not agree with these terms, please discontinue using our website.

2. Eligibility and Website Use

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in activities that could damage our website, interfere with its operation, compromise its security, or violate the rights of others.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or services, subject to applicable law.

3. Products and Descriptions

Luxe Loft makes reasonable efforts to ensure that product descriptions, images, specifications, dimensions, and prices displayed on our website are accurate and current.

Product colors and appearance may vary slightly depending on screen settings, lighting conditions, photography, and display technology.

Please review the product description, dimensions, materials, installation requirements, and other specifications before placing an order.

If a product listing contains an error or a product becomes unavailable, we will take reasonable steps to address the issue and communicate with affected customers as appropriate.

4. Pricing and Payments

All product prices and applicable charges will be displayed on our website or during checkout before you complete your purchase.

Luxe Loft offers free standard shipping on eligible orders delivered within the United States. Any applicable charges or exceptions will be disclosed before an order is placed.

Payment must be completed using an accepted payment method available at checkout.

Payment processing may be handled by third-party payment providers and is subject to their applicable terms and security procedures.

We reserve the right to correct pricing, description, or listing errors and to contact customers when an error affects an order. If an order cannot be fulfilled because of a material error, we will notify the customer and arrange an appropriate resolution, including a refund where applicable.

5. Orders and Acceptance

When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.

After placing an order, you may receive an order confirmation by email. An order confirmation acknowledges receipt of your order request and does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to decline or cancel an order where reasonably necessary, including when a product is unavailable, payment cannot be verified, a material listing error occurs, or fraud is reasonably suspected.

If we cancel an order after payment has been collected, we will arrange a refund of the amount paid for the canceled order, as applicable.

6. Shipping and Delivery

Luxe Loft currently ships orders to destinations within the United States only.

We offer free standard shipping on eligible orders.

Our estimated delivery timeframe is 4–7 business days, calculated as follows:

• Order processing: 1–2 business days.

• Shipping transit: 3–5 business days.

• Estimated total delivery: 4–7 business days.

These estimates exclude weekends and public holidays. Delivery may take longer because of carrier delays, severe weather, incorrect shipping information, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, contact us as soon as possible. We cannot guarantee changes after an order has been processed or shipped.

7. Returns and Refunds

Luxe Loft accepts eligible returns within 30 days of the delivery date.

Free return shipping is provided for eligible returns within the United States.

To initiate a return, contact us before sending the product back. Returned products should be unused, in their original condition, and include original packaging, accessories, and included components where applicable.

Once an eligible return has been received and inspected and the refund is approved, we will process the refund within 5 business days.

Refunds will generally be issued to the original payment method whenever possible. Your bank or payment provider may require additional time to post the funds.

For complete details, please review our separate Return and Refund Policy published on our website.

Nothing in these terms limits consumer rights that cannot legally be excluded.

8. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at luxeloft10@gmail.com.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped. Cancellation cannot be guaranteed once fulfillment has begun or an order has shipped.

If an order has already shipped, you may request a return in accordance with our Return and Refund Policy.

9. Intellectual Property

Unless otherwise indicated, the content on our website, including text, graphics, logos, product photographs, page designs, and other materials, is owned by Luxe Loft or used with appropriate permission.

You may view and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior authorization from the applicable rights holder, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services for payment processing, shipping, website functionality, analytics, or other business operations.

We may also provide links to third-party websites for convenience. Luxe Loft does not control all third-party websites or services and is not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to their own terms and privacy policies.

11. Disclaimer of Warranties

We make reasonable efforts to maintain an accurate, secure, and accessible website. However, to the extent permitted by applicable law, we do not guarantee that the website will always operate without interruptions, errors, or temporary unavailability.

Nothing in these terms excludes any product warranty, consumer protection, or other right that cannot legally be excluded or limited.

12. Limitation of Liability

To the extent permitted by applicable law, Luxe Loft will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms limits or excludes liability where such limitation or exclusion is prohibited by law, including any applicable rights relating to defective products, consumer protection, fraud, or other non-excludable liability.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy through the dedicated page on our website.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

Changes will apply as permitted by applicable law. Orders already placed will be handled in accordance with the applicable terms and legal requirements.

15. Governing Law

These Terms of Service are subject to applicable laws of the State of Florida and the United States, without overriding any mandatory consumer protection laws that apply to a customer's purchase.

Any disputes will be handled by courts with appropriate jurisdiction, subject to applicable law.

16. Contact Information

If you have questions about these Terms of Service, your order, or our products, please contact us.

Business Name: Luxe Loft
Business Address: 1954 W SR 426, Oviedo, FL 32765, United States
Phone: +1 407-365-6665
Email: luxeloft10@gmail.com

Store Category: Home Decor & Lighting

Thank you for choosing Luxe Loft. We appreciate your business and look forward to helping you find lighting and decor for your home.